Posted by Katrina to Mac Data Recovery on January 7th, 2019
I have a 1 TB WD external HD that won't mount. I connect it via firewire to my MacBook Pro running OS 10.13 High Sierra. My mac sees the drive, it just won't mount. I've also tried to mount it via USB, but again, my system sees the drive, but won't mount it. https://dknew643.weebly.com/mac-os-snow-leopard-download-apple.html. Does anyone have any suggestion what I can do?
Generally, when you connect an WD, Seagate, Toshiba, Samsung external hard drive to Mac, it will be automatically mounted, then you can perform read and write operation on it. Alternatively, you can also select the disk and click on Mount to make it accessible by the operating system using Disk Utility.
However, it may happen that your WD external hard drive won't mount on Mac, usually when you desperately need to access some data stored on it. Remain calm, all data on WD external hard drive is still there. This article will explain how to fix WD My Passport not mounting/showing up/recognized/detected.
WD external hard drive won't mount on Mac, how to fix?
The Western Digital Ultra Portable 2TB external hard drive is a small and portable hard drive that can securely store your files offline. The WD My Passport Ultra comes with the software which can be easily installed on your Windows/Mac computer.
WD Discovery software manages your drive and lets you import photos, videos and docs from popular social media and cloud storage services.
First of all, if your WD external hard drive is listed on the left-hand-side menu of Disk Utility, you can make sure it doesn't have any hardware problem. Why the WD external hard drive won't mount? It is because the file system of the disk has been corrupted, preventing the disk from being accessible on Mac. Just try these solutions below.
Included WD Discovery™ software 1 lets you connect to popular social media and cloud storage services like Facebook, Dropbox and Google Drive™. Seamlessly import, organise and share your photos, videos and docs to the My Passport for Mac drive to backup your online social life. 2 WD Discovery can also manage your drive through WD Drive Utilities™. Western digital external hard drive free download - Free External Hard Drive Data Recovery, Free External Hard Drive Recovery, Western Digital Disk Manager Drivers, and many more programs.
Solution 1: Run Disk Utility to repair the WD external hard drive
No matter what problems you are meeting on a disk, First Aid is your first choice to repair it.
Step 1: Launch Disk Utility.
Step 2: Choose the unmountable WD external hard drive.
Step 3: Select First Aid in the top center and click Run.
Solution 2: Reformat to fix WD My Passport not mounting
If Sometimes, the Disk Utility may not function as desired. In this situation, the only solution is to reformat the WD external hard drive. But reformatting will remove all data on the disk. In order to avoid data loss, you have to recover lost data from unmountable external hard drive as soon as possible.
Step 1: Recover lost data from unmountable WD external hard drive on Mac
As the best free Mac data recovery, iBoysoft Data Recovery for Mac is able to recover lost data from unmountable, unreadable, corrupted, inaccessible external hard drive, hard drive, USB flash drive, SD card, memory card, etc. It supports to recover documents, photos, music files, videos, emails on macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12/10.11/10.10/10.9/10.8/10.7. Embroidery editing software for mac.
1. Download and install iBoysoft Data Recovery for Mac on Mac.
2. Launch this program. Select the unmountable WD external hard drive and click 'Next'. The program will start scanning this drive for recoverable files.
3. After the scanning process finishes, you can click the found files and preview.
4. Choose what you want to get back and click 'Recover'.
5. Go through the recovered files and make sure all desired files are back.
Step 2: Fix WD external hard drive not mounting/showing up/recognized/detected on Mac by reformatting
1. Go to Applications > Utilities > Disk Utility.
2. Select the unmountable WD external hard drive and click 'Erase' on the top.
3. Provide a name and a format to erase the drive.
4. When finished, you can mount your WD external hard drive on Mac and use it again.
Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. If you have any question, please feel free to contact us.
Also read: Can't See External hard drive showing up on Mac, What to do?
Still have questions?
Summary: This post shows how to access a WD hard drive when it's not recognized by Mac. To fix WD external hard drive not recognizing error without data loss, you can recover lost data from the unrecognized hard drive for free with iBoysoft Data Recovery for Mac.
Just like Seagate external hard drive not recognized on Mac, Western Digital hard drive not recognized on Mac is another frequently asked question in Apple related forums.
So, if you are wondering:
Why is the Mac not recognizing my WD hard drive?
How can I make the unrecognized WD hard drive work on Mac again?
Can I fix this issue without losing my important data?
The process of Mac recognizing an external hard drive is a little complicated even though you can't see it. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer.
So, we usually simplify this process in 4 steps:
The WD hard drive is supplied with power.
macOS reads partition information of the WD hard drive.
macOS recognizes the file system of each volume.
Users access data on the WD hard drive.
However, if any part of this process goes wrong, Mac won't recognize your WD hard drive. As a consequence, you can't access, copy, write to or transfer data stored on it.
Guide to Fix Mac not recognizing WD hard drive
So, based on the process of Mac recognizing a WD hard drive, we need a thorough check to know which part makes the WD hard drive not working on Mac, and then fix it in the following part.
Quick fixes of WD hard drive not recognized on Mac error
A proper connection is the most basic condition that Mac can access the WD hard drive. Or else the external hard drive would not even show up in Disk Utility. When your Mac can't recognize an external hard drive, you can always do the following quick fixes at the very beginning.
Make sure the WD hard drive is externally plugged into a wall outlet if it's a WD desktop hard drive like WD Elements Desktop and My Cloud.
Connect the WD hard drive USB cable directly to the computer and do not use a USB Hub.
Try a different USB cable and port for power and data supply, especially if the My Passport external hard drive is not showing up in Disk Utility.
Try a different USB-C adapter to connect the WD hard drive if your Mac only has the Thunderbolt 3 port.
Try to connect the WD hard drive with a different Mac computer to check if the WD hard drive can be recognized on that Mac.
Try to plug the WD hard drive in to a PC to check if the file system of the WD hard drive is not compatible with Mac.
The WD hard drive lights on but is not recognized by Mac still? Wait! Do you allow your Mac to show the recognized WD hard drive in the Finder and Desktop?
Show the WD hard drive in the Finder and Desktop
Sometimes, you think WD hard drive is not recognized by Mac because the WD external hard drive isn't showing up in Finder or on the desktop. However, the fact is that the WD hard drive is detected by macOS and it is not set to show up on Mac.
In this case, you can show the WD hard drive by changing the settings:
Step 1: Go to Finder > Preferences > General, make sure the 'External disks' option is ticked. This will make the WD hard drive show up on the Desktop.
Step 2: Select Sidebar tab on the top, make sure the 'External disks' option under Locations is also ticked.
The WD hard drive is not working on Mac still?
Well, it seems that Mac really can't recognize the WD hard drive. Little sas book pdf download. We need to take advantage of some tools for further check.
Update incompatible WD Apps with WD Discovery
Western Digital has multiple self-developed software, including WD Drive Utilities for Mac, WD Discovery for Mac, and WD Security for Mac. Possibly, your Mac doesn't recognize the WD hard drive because the WD software is not compatible with your macOS.
In this situation, you can simply update those WD programs through WD discovery.
Check if the WD hard drive is password locked
If you are using WD hard drives like My Book Drive and it is not recognized by Mac now, you can check if the hard drive is password protected. It's because macOS won't read the partition information and mount the volumes if the WD hard drive is password locked.
You can download and install WD discovery to unlock the WD hard drive if a password has been set to protect the hard drive.
The WD hard drive is not encrypted? Then the reason for Mac not recognizing the WD hard drive is that macOS fails to access the partition and file system information.
Repair the unrecognized WD hard drive in Disk Utility
Disk Utility is a built-in disk management and repair tool on Mac computers. When a WD hard drive is not recognized or not working due to inner disk errors, you can try to repair the unrecognizable WD hard drive with Disk Utility.
Tips: Before you try to repair the WD hard drive in Disk Utility, if the WD hard drive shows up in Disk Utility but not mounted, you can select the Mount option first then the WD hard drive will be mounted on the Desktop.
Step 1: Go to Applications > Disk Utility.
Step 2: Click 'View' and choose 'Show All Devices'.
If First Aid can't repair the WD hard drive, or Disk Utility doesn't recognize the volumes of the drive, probably, the WD hard drive could be corrupted caused by bad sectors.
Use WD Drive Utilities when WD hard drives not working on Mac
If a WD hard drive won't work normally on a Mac due to bad sectors or other parameter errors, you can use WD Drive Utilities for Mac to have a diagnosis what happens to your hard drive. It's because WD Drive Utilities is a specialized utility for WD hard drives to check for potential drive failures, slow disk performance, and bad sectors.
Step 1: Install WD Drive Utilities on your Mac and then launch it.
Step 2: Plug the unrecognizable WD hard drive into the Mac.
Step 3: Click on 'Diagnose' and choose 'Run Quick Drive Test' to check the WD drive completely.
Fix the unrecognized WD hard drive by reformatting
If the unrecognizable WD hard drive can't be repaired by WD Drive Utilities, the file system of the WD hard drive might be seriously damaged or corrupted. In this case, you have to reformat or erase this WD hard drive. Before that, it's necessary to recover lost data from unrecognized WD hard drive with free hard drive data recovery software for Mac, like iBoysoft Data Recovery for Mac, to avoid data loss.
Add Western Digital External Hard Drive
iBoysoft Data Recovery for Mac is professional in external hard drive data recovery on Mac. It supports Western Digital, Seagate, Toshiba, Samsung, and hard drives of other manufacturers. This data recovery software can recover lost data when hard drive is unrecognized, unmountable, unreadable, corrupted on Mac. Besides, iBoysoft Data Recovery for Mac can recover lost data from Macintosh hard drive, USB drives, Pen drives, SD cards, memory cards, CF cards as well as other storage devices.
Step 1: Recover lost data from unrecognized WD hard drive with iBoysoft Data Recovery for Mac.
1. Download, install, and launch iBoysoft Data Recovery for Mac.
To recover your important photos, videos, music, documents, emails from this unrecognizable WD hard drive, you can free download and install iBoysoft Data Recovery for Mac on your Mac.
2. Scan for lost data on the WD hard drive.
When the data recovery software is launched, you will see your unrecognizable WD hard drive in the interface. You need to select this corrupted WD hard drive and then click the 'Scan' button to scan for data on this drive.
3. Preview and recover files.
When WD hard drive is corrupted, you can't access your data on this drive. But you can use iBoysoft Data Recovery for Mac to preview the data on the drive, which will help you make sure your files are not corrupted before you finally click 'Recover' to recover them.
Step 2: Fix WD hard drive not recognized error by reformatting.
1. Go to Disk Utility and select the unrecognized WD hard drive from the sidebar.
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3. Follow the instructions to finish the reformatting process.
After reformatting WD hard drive process finished, you will hopefully see the WD hard drive recognized and showing up on Mac correctly.
Best wacom mac apps. However, if the external hard drive is not showing up in Disk Utility at all, the great chance is that the WD hard drive is physically broken. As a result, Mac can't read and recognize it. In this case, we advise you to check if the serial number of the WD hard drive is still in warranty so that you can ask for a repair or replacement service.
WD provides no-limited warranty unless your WD hard drive was purchased from an authorized distributor or authorized reseller like Amazon. So, if your WD hard drive is dead for disk corruption, please free free to contact their support team for warranty status review and product replacement.
Western Digital External Hard Drive Software/ Mac
Conclusion
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Whenever a WD hard drive being unrecognized on Mac, data rescue should come first. After recovering data from the unrecognized hard drive with free data recovery software like iBoysoft Data Recovery for Mac, you can then try to fix the error in different ways without worrying about data loss. Besides, iBoysoft Data Recovery for Mac also helps recovering data when USB flash drives, Toshiba external hard drives, or other external hard drives that are not showing up on Mac.